Hezy Terms and Conditions

Hezy (operated by bundles.pro, website: hezy.pro) is an online gaming and betting platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Hezy. By accessing the platform, registering an account, or using any of our services, you are deemed to have fully accepted these Terms.

These Terms and Conditions have been drafted in compliance with applicable laws and regulations in Bangladesh. Hezy is committed to full transparency — which is why all our policies are presented clearly. If you disagree with any part of these Terms, please refrain from using the platform.

To register an account and use our services on Hezy, the following conditions must be met:

• Your age must be 18 years of age or older must be.
• Online gaming must be legally permitted in the country or region from which you are accessing the platform.
• You must have a valid, active mobile number and email address.
• You have never been banned or blocked from Hezy before.
• You are not involved in any fraudulent activities.

Hezy may request additional documents at any time to verify your age and identity. Withdrawal functionality may be limited until verification is complete.

Each individual is only One account per person. If multiple accounts are found belonging to the same individual, all accounts will be closed and all bonuses will be voided. Information provided at registration must be accurate and truthful.

• Keep your password strong and never share it with anyone.
• Enabling two-factor authentication (2FA) on your account is strongly recommended.
• If you suspect any unauthorized access to your account, contact our support team immediately.
• Hezy will never ask for your password over the phone or by email.
• Transferring or selling your account to a third party is strictly prohibited.

The name, address, and mobile number on your account must match your payment method. Any discrepancy may delay the withdrawal process.

Hezy supports the most popular payment methods in Bangladesh for deposits. Our goal is to make every transaction as simple and secure as possible.

• Supported Payment Methods: bKash, Nagad, Rocket and direct bank transfer.
• Minimum deposit amount is BDT 200.
• Deposits are generally credited to your account within 5–15 minutes.
• No additional charges are applied on deposits.
• Only payment methods registered in your own name may be used.

Hezy strictly follows Anti-Money Laundering (AML) policies. Hezy reserves the right to investigate any suspicious transactions.

Withdrawing your winnings on Hezy is straightforward and fast. However, the following rules are mandatory:

• Identity verification (KYC) must be completed before making a withdrawal.
• Minimum withdrawal amount is BDT 500.
• Funds are typically sent to bKash and Nagad within 15–45 minutes.
• Bank transfers may take 1–3 business days.
• Winnings earned from bonuses require the specified wagering conditions to be completed before withdrawal.
• Daily maximum withdrawal limits are determined by account level and verification status.

Once a withdrawal request has been verified, it cannot be cancelled. Please contact our support team if you encounter any issues.

Hezy regularly offers bonuses and promotions for both new and existing members. Each bonus comes with its own terms, which you should read carefully before claiming.

• The welcome bonus is available once on your first deposit only.
• To withdraw bonus funds, you generally need to 10x–30x Wagering Requirement must be met.
• Bonus validity period is typically 7–30 days.
• A single promotion cannot be combined with multiple bonuses at the same time.
• Hezy reserves the right to modify or cancel any bonus offer at any time.

If anyone attempts to abuse the bonus system or collect bonuses through multiple accounts, all bonuses will be cancelled and the account will be closed.

Hezy offers a wide range of gaming options including Sports Betting, cricket, football, and Live Casino. The following rules apply when placing bets:

• Once a bet is confirmed, it cannot be cancelled (except in special circumstances).
• Live betting options may be limited after a match has started.
• If an event is cancelled or postponed, the bet refund policy will apply.
• Minimum bet amount may vary by game.
• If incorrect odds are displayed due to a technical error, Hezy reserves the right to void the affected bets.

For sports event outcomes, the decision of the relevant international governing body is final. In the case of any disputed bet, Hezy's decision is final.

Hezy is committed to maintaining a fair and honest gaming environment. The outcomes of all our games are determined by a certified RNG (Random Number Generator) system.

• The use of bots, automated software, or scripts of any kind is strictly prohibited.
• Collusion or any attempt to manipulate games is prohibited.
• Exploiting system vulnerabilities for unfair advantage is strictly prohibited.
• If suspicious activity is detected, action will be taken following a thorough investigation.

Hezy believes gaming should be an enjoyable form of entertainment. We want you to stay in control at all times. To support this, we have put in place a number of protective measures:

• Set your own daily, weekly, or monthly deposit limits at any time.
• Option to take a temporary break (cooling-off period) whenever needed.
• Permanent self-exclusion is available.
• Session data available in the account dashboard to help you track your gaming time.

If you feel your gaming is getting out of control, please reach out to our support team. For more information, Responsible Gaming Page View.

Hezy keeps your personal information secure at the highest standard. Any details provided during registration are used solely for the purpose of delivering our services.

• Your information is never sold to third parties.
• All data is secured with TLS 1.3 encryption.
• Information may be disclosed to authorities when required by law.
• You may request the deletion of your data at any time.

For more information, visit our Privacy Policy Read.

Hezy reserves the right to temporarily or permanently close any account for the following reasons:

• A serious breach of these Terms and Conditions.
• Identity fraud or providing false information.
• Money laundering or any fraudulent activity.
• Use of bots or automated software.
• Operating multiple accounts.
• Extended inactivity (over 12 months).

Before closing an account, Hezy will notify you of the reason. Where applicable, any remaining balance will be returned under legitimate circumstances. However, balances may be forfeited in cases of fraud.

Hezy reserves the right to update these Terms and Conditions at any time. For significant changes, you will be notified via your registered email or through an on-platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated Terms.

If you have any questions about these Terms, please reach out to our support team. We are available 24/7, every day of the week.